{"id":2872,"date":"2023-01-03T06:21:01","date_gmt":"2023-01-03T06:21:01","guid":{"rendered":"https:\/\/www.quickbooksphonenumber.com\/blog\/?p=2872"},"modified":"2023-01-03T06:21:01","modified_gmt":"2023-01-03T06:21:01","slug":"merge-customers-in-quickbooks-online","status":"publish","type":"post","link":"https:\/\/www.quickbooksphonenumber.com\/blog\/merge-customers-in-quickbooks-online\/","title":{"rendered":"The Complete Process to Merge Customers in QuickBooks Online and Desktop"},"content":{"rendered":"<p>You may <strong>merge customers in QuickBooks <\/strong>because of duplicate accounts for them. It is also possible that there are transactions associated with them. In all such cases, merging accounts is the best action. Duplicacy can be not only with customers but also suppliers and vendors. Merging transfers all the data into a single record, thus removing duplicates. So you can keep your list clean and make bookkeeping quicker.<\/p>\n<p>However, while merging, it is essential to be cautious. You must merge only those duplicates made in error. If you merge any other account, it may cause significant problems in bookkeeping. This article will give you the entire process of merging customers in QuickBooks.<\/p>\n<h2>Points to Note before You Merge Customers in QuickBooks<\/h2>\n<p>Merging accounts cannot be undone later on. So, follow these steps first before merging accounts.<\/p>\n<ul>\n<li>Save the reconciliation reports for the accounts that have them. The transactions will stay on the merged account, and they will be reconciled.<\/li>\n<li>Head to \u2018<strong>Settings<\/strong>\u2019 and pick the \u2018<strong>Chart of Accounts<\/strong>\u2019 option.<\/li>\n<li>Locate the account to keep and select the dropdown.<\/li>\n<li>Now, choose \u2018<strong>Edit<\/strong>.\u2019<\/li>\n<li>Remember the \u2018<strong>Name<\/strong>\u2019, \u2018<strong>Account Type<\/strong>, and \u2018<strong>Detail Type<\/strong>\u2019 of the account.<\/li>\n<li>See that the \u2018<strong>Is sub-account<\/strong>\u2019 option is marked.<\/li>\n<li>If yes, remember the parent account it is linked to.<\/li>\n<\/ul>\n<blockquote><p>Also Read: <a href=\"https:\/\/www.quickbooksphonenumber.com\/blog\/quickbooks-error-code-3180\/\">QuickBooks Error Code 3180<\/a><\/p><\/blockquote>\n<h3>How to Merge Customers in QuickBooks Desktop<\/h3>\n<p>It is easy to merge two different customers in one in QuickBooks Desktop. Follow these pointers to do so.<\/p>\n<ul>\n<li>Right-tap the customer\u2019s name you want to merge.<\/li>\n<li>After that, select \u2018<strong>Edit Customer<\/strong>.\u2019<\/li>\n<li>Swap the customer name with the one you copied, and choose \u2018<strong>OK<\/strong>.\u2019<\/li>\n<li>In the prompt that shows, choose \u2018<strong>Yes<\/strong>\u2019 to proceed.<\/li>\n<\/ul>\n<p>POINT TO NOTE: It&#8217;s essential to make the job a parent customer first before merging it into a different customer. Just place the cursor on the top of the tiny diamond icon and drag it to the left side.<\/p>\n<h3>The Steps to Merge Vendors in QuickBooks Desktop<\/h3>\n<p>You can merge vendors in QuickBooks Accountant and Enterprise editions. However, ensure that the vendors shouldn\u2019t be tax authorities, tax-exempt, paid via online banking, or direct deposit vendors.<\/p>\n<ol>\n<li>QuickBooks Accountant<\/li>\n<\/ol>\n<ol>\n<li>Navigate to \u2018<strong>Accountant<\/strong>.\u2019<\/li>\n<li>Once there, choose \u2018<strong>Client Data Review<\/strong>.\u2019<\/li>\n<li>Now, choose \u2018<strong>Merge vendors<\/strong>.\u2019<\/li>\n<li>2. QuickBooks Enterprise<\/li>\n<li>Head to \u2018<strong>Company<\/strong>\u2019 and choose \u2018<strong>Accounting Tools<\/strong>.\u2019<\/li>\n<li>Now, select \u2018<strong>Merge Vendors<\/strong>.\u2019<\/li>\n<li>Now, both QuickBooks Accountant and <a href=\"https:\/\/www.quickbooksphonenumber.com\/blog\/quickbooks-enterprise-installation-support\/\">QuickBooks Enterprise users<\/a> should follow the instructions below.<\/li>\n<\/ol>\n<ul>\n<li>Choose the vendors you desire to merge.<\/li>\n<li>After that, select \u2018<strong>Next<\/strong>.\u2019<\/li>\n<li>Choose a \u2018<strong>Primary Vendor<\/strong>\u2019 followed by \u2018<strong>Merge<\/strong>.\u2019<\/li>\n<li>To merge the vendors, tap \u2018<strong>Yes<\/strong>.\u2019<\/li>\n<li>Finally, choose \u2018<strong>OK<\/strong>.\u2019<\/li>\n<\/ul>\n<h3>How to <strong>Merge Duplicate Customers in QuickBooks Online<\/strong><\/h3>\n<p>In QuickBooks Online Accountant, sometimes the customers you send invoices and clients for whom you do bookkeeping are the same. So, it is possible to notice duplicate clients or customers. In such a case, you can <strong>merge accounts in QuickBooks Online<\/strong>.<\/p>\n<p>POINT TO NOTE: The merge duplicate clients tool allows you to integrate clients with QuickBooks Online subscriptions with those that don\u2019t. A client with a subscription is a target client. The one without it is the matched client.<\/p>\n<ol>\n<li>Login to QuickBooks Online Accountant as an administrator.<\/li>\n<li>Hit the \u2018<strong>Gear<\/strong>\u2019 symbol followed by \u2018<strong>Merge duplicate clients<\/strong>.\u2019<\/li>\n<li>Choose \u2018<strong>Get started<\/strong>.\u2019<\/li>\n<li>Choose a checkbox for every QuickBooks Online target client you desire to merge and keep.<\/li>\n<li>Now, pick the name of the duplicate client you desire to remove.<\/li>\n<li>Choose \u2018<strong>Select Client Contact Info<\/strong>.\u2019<\/li>\n<li>For every client match, choose the client info you desire to keep in the dropdown.<\/li>\n<li>Confirm this info and choose \u2018<strong>Verify Changes<\/strong>.\u2019<\/li>\n<li>After reviewing the data to be merged, select \u2018<strong>Merge Clients<\/strong>.\u2019<\/li>\n<li>Lastly, choose \u2018<strong>Done<\/strong>.\u2019<\/li>\n<li>That is how you perform <strong>QuickBooks Online merge customers<\/strong>.<\/li>\n<\/ol>\n<blockquote><p>Also Read: <a href=\"https:\/\/www.quickbooksphonenumber.com\/blog\/fix-quickbooks-error-61\/\">QuickBooks Error 61<\/a><\/p><\/blockquote>\n<h3>The Steps to Merge Bank Accounts in QuickBooks Online?<\/h3>\n<p>Now that you are clear about the process of <strong>QBO merge customers<\/strong>, it\u2019s time to learn about merging bank accounts.<\/p>\n<ol>\n<li>Click the gear icon and choose the \u2018<strong>Chart of Accounts<\/strong>\u2019 tab.<\/li>\n<li>Head to the \u2018<strong>Action<\/strong>\u2019 column.<\/li>\n<li>Tap \u2018<strong>Edit<\/strong>.\u2019<\/li>\n<li>Copy the name of the account you wish to merge.<\/li>\n<li>It is to make the \u2018<strong>Detail Type<\/strong>\u2019 note.<\/li>\n<li>Now tap the \u2018<strong>Cancel<\/strong>\u2019 button.<\/li>\n<li>You\u2019ll return to the Chart of Accounts section.<\/li>\n<li>Go to another account to merge.<\/li>\n<li>In the \u2018<strong>Action<\/strong>\u2019 column, choose \u2018<strong>Edit<\/strong>.\u2019<\/li>\n<li>Paste the account name in the suitable field.<\/li>\n<li>Check that the account that is to be merged and the detail type correspond with each other.<\/li>\n<li>If one of the accounts is a sub-account, uncheck the \u2018<strong>Is sub-account<\/strong>\u2019 checkbox.<\/li>\n<\/ol>\n<p>POINT TO REMEMBER: Ensure to relate the accounts with the matching parent account in case both accounts are sub-accounts.<\/p>\n<ul>\n<li>Tap \u2018<strong>Save<\/strong>\u2019 followed by \u2018<strong>Yes<\/strong>.\u2019<\/li>\n<\/ul>\n<blockquote><p>Also Read: <a href=\"https:\/\/www.quickbooksphonenumber.com\/blog\/convert-quickbooks-desktop-to-quickbooks-online\/\">Convert QuickBooks Desktop To QuickBooks Online<\/a><\/p><\/blockquote>\n<h3>How to <strong>Merge Customers in QuickBooks Desktop <\/strong>POS<\/h3>\n<p>Merging customer records integrates the sales history of the duplicate entries into one record and then removes the other. If you are integrated with QB financial software, delete the duplicate record in QuickBooks, also.<\/p>\n<ol>\n<li>Go to the Point of Sale customer list.<\/li>\n<li>Choose one or both customer records to merge.<\/li>\n<li>Select \u2018<strong>I want to\u2026<\/strong>\u2019 followed by \u2018<strong>Merge<\/strong>.\u2019<\/li>\n<li>The \u2018<strong>Merge Customers<\/strong>\u2019 window will open.<\/li>\n<li>It will have a pre-selected customers list.<\/li>\n<li>Check them and make modifications.<\/li>\n<li>Ensure that your preferred customer record shows on the left part.<\/li>\n<li>If you are integrated with the QB financial software, the names displayed in the QuickBooks customer list help confirm the correct customer chosen.<\/li>\n<li>Hit \u2018<strong>Merge Customers<\/strong>.\u2019<\/li>\n<li>If prompted, specify your desire to delete the duplicate from the QuickBooks financial software as well.<\/li>\n<\/ol>\n<h2><strong>Merge Customers in QuickBooks <\/strong>Easily!<\/h2>\n<p>Now you can remove duplicate entries and prevent confusion as you know how to <strong>merge customers in QuickBooks Online <\/strong>and Desktop and QuickBooks Point of Sale. You can also merge bank accounts in QuickBooks Online. The process will help speed up your bookkeeping. If you need additional help with it, connect with a QuickBooks technical support service.<\/p>\n<h2>Frequently Asked Questions<\/h2>\n<p>How can I merge vendors in QuickBooks Online?<\/p>\n<p>Perform <strong>QBO merge vendors <\/strong>with this process.<\/p>\n<ol>\n<li>In QuickBooks Online, navigate to the \u2018<strong>Expenses<\/strong>\u2019 menu.<\/li>\n<li>Go through the list and choose the \u2018<strong>Vendors<\/strong>\u2019 option.<\/li>\n<li>Choose the vendor name that you don\u2019t need and tap \u2018<strong>Edit<\/strong>.\u2019<\/li>\n<li>Now modify \u2018<strong>First Name<\/strong>, \u2018<strong>Last Name<\/strong>, \u2018<strong>Title<\/strong>, \u2018<strong>Middle Name<\/strong>,\u2019 and \u2018<strong>Suffix<\/strong>.\u2019<\/li>\n<li>Your changes should be the same as that vendor.<\/li>\n<li>The display name and the name should be identical.<\/li>\n<li>After making these changes, tap \u2018<strong>Yes<\/strong>.\u2019<\/li>\n<\/ol>\n<p>How do I make a customer group in QuickBooks?<\/p>\n<p>Create a customer group in QuickBooks Desktop through these steps.<\/p>\n<ol>\n<li>Navigate to the \u2018<strong>Lists<\/strong>\u2019 menu and choose \u2018<strong>Manage Groups<\/strong>.\u2019<\/li>\n<li>Choose \u2018<strong>Create customer group<\/strong>.\u2019<\/li>\n<li>Give a \u2018<strong>Name<\/strong>\u2019 and \u2018<strong>Description<\/strong>\u2019 for the group and tap \u2018<strong>Next<\/strong>.\u2019<\/li>\n<li>To define the group, choose \u2018<strong>Operator<\/strong>,\u2019 \u2018<strong>Fields<\/strong>,\u2019 and \u2018<strong>Values<\/strong>.\u2019<\/li>\n<li>Now, tap \u2018<strong>Add<\/strong>.\u2019<\/li>\n<li>After that, choose \u2018<strong>Next<\/strong>.\u2019<\/li>\n<li>Choose the selected fields to view the fields used for creating the customer group in brief.<\/li>\n<li>To add customers, search by their names.<\/li>\n<li>To remove a customer, remove the tick from the box beside their name.<\/li>\n<li>Finally, choose \u2018<strong>Finish<\/strong>.\u2019<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>You may merge customers in QuickBooks because of duplicate accounts for them. It is also possible that there are transactions&#8230;<\/p>\n","protected":false},"author":10000089,"featured_media":2873,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[12],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Merge Customers in QuickBooks Online &amp; Desktop<\/title>\n<meta name=\"description\" content=\"Here\u2019s the process to merge customers in QuickBooks Online and Desktop. Before merging, save the reconciliation reports for the accounts having them. 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