How to fix QuickBooks Unable to Display Accountant’s Changes?


QuickBooks has replaced conventional accounts bookkeeping to manage the finances. However, it still undergoes troubles such as QuickBooks being unable to display the accountant’s changes when you try to send the.QB file to your client.

A couple of reasons triggers this issue, eliminating them will require you to take some easy to advanced measures. Here we have covered the causes, symptoms, and steps needed to fix QB unable to display the accountant’s changes error message.

What causes QuickBooks Unable to Display Accountant’s Changes Error?

The error generally occurs when a user tried to export the accountant’s changes.QB file to the client. Besides, the following are the most possible reasons that make QB unable to display an accountant’s changes.

  1. You might be using outdated QuickBooks software.
  2. Error sending files to the accountant.
  3. The problem is in displaying the accountant’s changes.
  4. The QuickBooks company file is larger.
  5. The company file is damaged.
  6. Intermittent or sluggish internet connection.
  7. Inappropriate browser setting hampering the upload.

How to fix QuickBooks that is unable to display the accountant’s changes?

Here are some effective steps that can be used to eliminate the “Unable to Display Accountant’s Changes” error in QuickBooks. You can also use them in the order they are given below.

  1. Ensure to update QuickBooks to the latest version.
  2. Clear the browser history.
  3. Delete the special characters in the Chart of Accounts.
  4. Rename the MSHTML

Detailed Steps to Fix Accountant’s Changes Problem in QuickBooks 

Step 1: Ensure to update QuickBooks

Make sure to use an updated version of QuickBooks. You can do it manually or set QuickBooks to update automatically whenever a new version releases. Here are the steps to do it yourself.

  1. Open QuickBooks on your system.
  2. Ensure your system is connected to a high-speed internet connection.
  3. Go to the Help.
  4. Click update QuickBooks.
  5. Verify if a new update is available, click Install Now.
  6. Wait until the updated QuickBooks is installed on your system.
  7. Check if your QuickBooks displays the accountant’s changes and if it doesn’t then try to clear your browser history.

Step 2: Clear the browser history

  1. Open the Firefox web browser that you use to run QuickBooks.
  2. Go to the Menu section and click the Options.
  3. Further, you can click the Privacy panel.
  4. Under the History section, click Use custom settings in Firefox.
  5. Checkmark the box adjacent to Clear the browser web history when the Firefox browser shuts down.
  6. Go to the Settings tab, locate the Clearing history tab and click the box adjacent to Cache.
  7. Click Ok, once you are done with these settings.

Step 3: Delete the special characters in the Chart of Accounts

Some special characters (<,>,’,”) in Chart of Accounts creates a lot of trouble and also make QuickBooks unable to display accountant’s changes. Before implementing the below steps ensure to update QuickBooks to the latest release. Also, make sure that you have removed all the temporary files from Internet Explorer. Follow the steps given below to edit the Chart of Accounts.

  1. Open QuickBooks and go to the List.
  2. Navigate to the Chart of Accounts.
  3. Now you can right-click on the Account section and click Edit Account.
  4. Once you have made the desired changes, click the Save tab and then click Close.
  5. The next step is to change the accountant transfer file (.QBX) and re-enter the accountant changes.
  6. You have to begin with opening the original (.QBX) file so as to form a new (.QBA) file.
  7. Go to the File menu and then click the Open and re-store company.
  8. Further, you will need to click the Convert an Accountant’s Copy Transfer File option and then click Next.
  9. Choose the.QBX file format and then click the Open.
  10. Select the location where you would want to save your new file (make sure to choose a location that is different from (.QBA) file.
  11. Now you may re-type the modifications to the new Accountants Copy (.QBA).
  12. Lastly, you may Export the Accountant’s Changes.

Step 4: Rename the MSHTML file

  1. Right-click on the QuickBooks icon and select Open file location from the drop-down list.
  2. Now, you will need to right-click on DLL or MICROSOFT.MSHTML.DLL file and then click rename.
  3. Further, you may add OLD at the beginning of the file name.
  4. Verify if the problems resolve.

Also Read: How to Fix QuickBooks Subscription has Lapsed Error?

Still, are QuickBooks not able to display accountant’s changes? Call the QuickBooks experts now

Hopefully, you have succeeded in untangling the mystery that caused your QuickBooks unable to display accountant’s changes, using these four practical steps. We tried to keep these solutions simple so that even novice users can implement them. However, if you feel stuck or cannot fix the issue, we are here to help. You can straightaway call our QuickBooks Support team, describe the exact problem you are facing in QuickBooks and get an instant solution.